BackCancellation Policies
Flexible 24-Hour PolicyCancellations made within 24 hours prior to the arrival date will be subject to a penalty of 100% of the total reservation amount.
Payment Methods1. Pay Now100% of the total amount will be charged at the time of booking.2. Pay at the Hotel5% will be charged at the time of booking, and the remaining amount will be paid upon check-in.
RestrictionsThe following dates are NON-REFUNDABLE PERIODS: 21/Dec/2024 - 05/Jan/2025
Payment Information
  • In case of a no-show or cancellation according to the policy, an automatic charge or refund will be made, depending on the situation, to the credit card provided at the time of booking.
  • Upon check-in, guests must present a photo ID and the credit card used for full payment or as a booking guarantee.
  • By making your reservation, you agree that transaction fees and service charges are non-refundable. This means that in case of cancellation, such costs will not be returned, as they correspond to services processed at the time of confirmation.
  • Hotel El Ancla